Privacy policy
Privacy policy
TRCAL invites you to read its privacy policy to learn about the rules it applies to protect personal information.
Use of cookies
This site does not place any permanent cookies on the hard drives of visitors’ computers, but only temporary cookies required to improve the performance of certain site features.
Using Google Analytics
TRCAL uses Google Analytics, a web analytics tool, on this website. Google Analytics collects information about your use of this website, which is stored on servers located in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf.
The information collected by the tool includes, for example, the pages you visit, the date, time, duration and frequency of your visits, and the links you click on. The type and language of your computer’s operating system, the name of your Internet service provider and your geographical location (region) are also part of the information collected. Your IP address is also collected, but anonymized (truncated) to ensure the confidentiality of your information. Anonymizing an IP address prevents the identity of an Internet user from being known through it.
Google will only use the information collected to produce statistics and reports on website navigation, which will enable TRCAL to improve its electronic service provision. Google will not associate the information collected on this website with any other data held by Google.
If you wish, you can prevent Google from recording information about your browsing by installing the Google Analytics deactivation browser add-on on your computer.
Information exchanged automatically
When you access the TRCAL site, your computer and the site server automatically exchange information. This communication is necessary for the server to transmit a file compatible with the computer equipment you are using.
The information exchanged is as follows:
- the domain name of your Internet service provider;
- your IP address, the unique number assigned to your computer when it is connected to the Internet;
- the type of browser (Explorer, Firefox, etc.) and operating system (Windows, Mac OS, etc.) used;
- the date and time of the visit;
- the pages you visit;
- the address of the referring site, if you are accessing the TNCDC site from another site.
This information is kept and used by TRCAL for technical and statistical purposes. They are used to count the number of visits, the most frequently visited pages, the technology used by visitors, the referring sites and the country of origin of visitors.
Information sent by e-mail or form
TRCAL is committed to protecting the confidential information you entrust to us. If you voluntarily communicate personal or otherwise confidential information by e-mail or by form to subscribe to our newsletter or for a request, we use only the information required to enable our team to respond to your message or follow up on your request. Electronic correspondence is treated with the same confidentiality measures as other written documents.
Links to other sites
The TRCAL site contains hyperlinks to other sites and to external documents belonging to these sites. Information exchanged on these sites is not subject to this privacy policy, but to that of the external site, if one exists.
For more information about this policy
If you have any questions about this policy, we invite you to contact us using one of the methods presented in the Contact Us section.
Responsible for access to documents or data protection personal information
The person responsible for applying the Act respecting access to documents held by public bodies and the protection of personal information is also responsible for ensuring compliance with this policy. If you have any comments or complaints about non-compliance with this policy, please contact :
Name: Carole St-Denis
Function within the organization: General Manager
Address: 25, rue St-Louis local 117, Laval, Qc H7G 4W3
Telephone: 450-667-8839
E-mail: [email protected]
